bbjl Privacy Policy

bbjl ("we", "us", "our") operates the online betting and casino platform accessible at bbjl.lat. We are the data controller responsible for the personal data of players who register and use our services, including sports betting, live casino games, slot titles, jackpot draws, bingo rooms, and all associated promotional programmes.

Our platform is designed specifically for adult players based in Bangladesh, and all data processing activities described in this Privacy Policy are carried out in connection with delivering, maintaining, and improving those services. For any privacy-related enquiries, you may contact our data protection team directly at [email protected].

bbjl collects personal data from you through several channels — directly when you register or interact with our services, automatically when you use our platform, and occasionally from third-party partners such as identity verification providers and payment processors. The categories of data we collect include:

We do not collect sensitive special-category data (such as racial origin, political opinions, or health data) unless this is strictly necessary for responsible gaming assessments, in which case it is handled under heightened protection standards and only with your explicit consent.

bbjl processes your personal data for the following purposes, each tied to a defined legal basis described in Section 4:

• Account management: Creating, maintaining, and securing your bbjl player account, including authentication and password resets.
• Identity verification (KYC): Verifying your age, identity, and address to comply with anti-money-laundering and responsible gaming obligations before approving withdrawals.
• Transaction processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, USDT, BTC, Visa, and Mastercard, and maintaining accurate financial records.
• Service delivery: Providing access to sports betting markets, casino games, jackpots, bingo, and all other platform features.
• Customer support: Responding to enquiries, resolving disputes, and maintaining records of support interactions for quality assurance.
• Fraud prevention & security: Detecting and preventing fraudulent activity, collusion, bonus abuse, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring betting patterns to identify at-risk behaviour and enforcing deposit limits, cooling-off periods, or self-exclusions where requested or required.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in. You may withdraw consent at any time.
• Platform improvement: Analysing aggregated usage data to improve site performance, game selection, and user experience.
• Legal compliance: Meeting obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.

bbjl does not sell, rent, or trade your personal data. We share your data with third parties only where necessary and only on a need-to-know basis, subject to binding data processing agreements. The categories of third parties with whom we may share your data are:

• Payment processors: bKash, Nagad, Rocket, Upay, cryptocurrency custodians, Visa, and Mastercard processing partners receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers receive identity documents and biometric confirmation data solely for the purpose of verifying your identity before approving your first withdrawal.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session data and game interaction data for the purpose of delivering their game content. These studios operate under their own data processing policies.
• IT and infrastructure providers: Cloud hosting, database management, and cybersecurity vendors that support our platform operations under strict data processing agreements.
• Law enforcement and regulatory bodies: Where we are legally required to disclose information by court order, regulatory directive, or applicable law, we will comply and, where permitted, will notify you of such disclosure.
• Fraud prevention agencies: Where we reasonably suspect fraudulent activity, we may share relevant data with fraud prevention organisations to protect our platform and other players.

All third-party data processors are contractually bound to use your personal data only for the stated purpose, to apply appropriate security measures, and to delete or return data at the end of the processing relationship.

bbjl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your registration with bbjl and for a period of five years following account closure, to meet anti-money-laundering and record-keeping obligations.
• Transaction records: Retained for seven years from the date of the transaction in accordance with financial record-keeping requirements.
• Identity verification documents: Retained for five years following account closure or the completion of the relevant KYC process, whichever is later.
• Customer support records: Retained for three years from the date of the final support interaction, unless the matter is subject to ongoing legal proceedings.
• Marketing data: Retained until you withdraw consent or for two years of inactivity, whichever occurs first, after which your marketing preferences are reset.
• Technical/log data: Typically retained for 90 days for security monitoring and fraud prevention purposes, then automatically purged.

When data reaches the end of its retention period, it is either securely and permanently deleted or anonymised so that it can no longer be linked to any individual player.

bbjl's services are strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data without appropriate parental or guardian consent, we will promptly close the account, delete all associated personal data, and reverse any transactions where possible.

If you believe a person under the age of 21 has registered with bbjl, please contact us immediately at [email protected] so we can investigate and take appropriate action. We take the protection of minors extremely seriously and operate robust age verification procedures as part of our KYC process to prevent underage access.

bbjl's primary operations are focused on serving players in Bangladesh. However, certain service providers and technology partners involved in delivering our platform may process data in other countries. Where such international transfers occur, bbjl ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this policy.

Safeguards used for international transfers include contractual clauses binding recipients to data protection standards consistent with this policy, and careful vetting of all international service providers before onboarding. We do not transfer your personal data to jurisdictions where we cannot ensure an adequate level of data protection.